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Privacy Policy

Last Updated: October 2026

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AS WELL AS YOUR CHOICES AND RIGHTS. IF YOU DO NOT AGREE WITH THE TERMS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE PLATFORM.

INTRODUCTION

Arena Analytics Inc. (also referred to herein as “we,” “us,” and “our”) is committed to protecting the privacy and security of the personal information we collect, use, share, and otherwise process as a part of our business. We also believe in transparency, and we are committed to informing you about how we treat the data we collect and process. You may obtain an accessible version of this Policy by contacting us via the methods identified in the “Contact Us” section of this Policy.

When Does This Policy Apply? Under most data protection regulations, organizations that collect and use personal information generally act as either a “controller” or a “processor” (though specific jurisdictions may use different terminology). A “controller” is an entity that determines the purposes and means of processing personal information, or why and how the data is used. A “processor” processes personal information solely on behalf of, and under the direction of, a controller. Depending on the context, we may be acting as a controller or a processor. This Policy addresses only those circumstances in which we act as a “controller” under applicable law.

We are a “controller” and this Privacy Policy applies when you:

To the extent we process your information solely on behalf of our employer customers, we are acting as a processor, and the privacy policies of those employers will control your Personal Information. In some circumstances, we may use de-identified data derived from information processed in our processor capacity for our own business purposes, including to improve our models and services.

Targeted Advertising. In the event we sell or share your data to third parties and/or process your data for purposes of targeted advertising, please see the “Your Rights and Choices” section below for information about how to opt-out of such sale or processing.

HOW WE PROCESS PERSONAL INFORMATION

What Personal Information Do We Collect and Process? We collect and process the following types of personal information for the purposes described below, including in the “How Do We Share Personal Information?” and “Other Processing Activities” sections of this Policy. For residents of California, pursuant to the California Consumer Privacy Act, as amended (“CCPA”), we have identified the categories of personal information collected.

Contact Information

When you visit or register for the Platform, subscribe to newsletters/alerts, complete a contact form, register for events, or otherwise contact us, we will collect your name, email, phone number, and other contact details, including your business, role, and number of employees (if applicable).

We process Contact Information to operate our Platform and business; to provide, optimize, administer, and improve our Platform and services; to register your interest in our services; to manage our relationships with you; to communicate with you; to respond to your request; to keep records of our communications with you; to serve you the content and functionality you request; to ensure the privacy and security of our Platform and services; to maintain our databases and back-ups; to enhance your experience; to determine user interests; to make suggestions and recommendations to you about services that may be of interest to you; to develop new products and services; for usage analytics purposes; to process and complete payments and other transactions; to verify your identity and information; and to detect fraud and prevent loss.

CCPA Categories: Identifiers; Categories Described in the Customer Records Statute

Communications

If you contact us, in addition to your Contact Information, we will receive any comments, content, questions, complaints, requests, or other information that you choose to provide. You can decide how much information you want to share with us in those communications.

We process Communications to operate our Platform and business; to provide, optimize, administer, and improve our Platform and services; to register your interest in our services; to manage our relationships with you; to communicate with you; to respond to your request; to keep records of our communications with you; to serve you the content and functionality you request; to ensure the privacy and security of our Platform and services; to maintain our databases and back-ups; to enhance your experience; to determine user interests; to make suggestions and recommendations to you about services that may be of interest to you; to develop new products and services; for usage analytics purposes; to process and complete payments and other transactions; to verify your identity and information; to detect fraud and prevent loss; for market research; and to perform statistical, demographic, and marketing analyses.

CCPA Categories: Identifiers; Categories Described in the Customer Records Statute; Commercial Information

Account Information

If you register for an account directly through the Platform, in addition to your Contact Information, we collect your optional profile details and authentication information (like a mobile number or other unique verification identifier). 

We process Account Information to operate our Platform and business; to provide, optimize, administer, and improve our Platform and services; to create and manage your account; to authenticate your identity; to manage our relationships with you; to communicate with you; to respond to your requests; to keep records of our communications with you; to serve you the content and functionality you request; to ensure the privacy and security of our Platform and services; to maintain our databases and back-ups; to enhance your experience; to determine user interests; to make suggestions and recommendations to you about services that may be of interest to you; to develop new products and services; for usage analytics purposes; to verify your identity and information; and to detect fraud and prevent loss.

CCPA Categories: Identifiers; Categories Described in the Customer Records Statute

Job Applicant Information (including associated questionnaires and interviews)

If you apply for a job through Arena’s platform, we collect the information you disclose as part of that process, including Contact and Account Information, employment information (like education experience and former jobs), your resume, your location, your preferences about work and education, your background, CV, your responses to interviews and questionnaires, and other related information. We also collect interaction data, including how you interact with and answer questionnaires or interviews conducted through our platform, such as the timing of your responses, how you answer, and what you answer. If you opt in, we will also collect information from your employer about you, your employer, or your role.

We process Job Applicant Information to communicate with you; to process your application with us; to assess and document your qualifications for the requirements of the role for which you applied; to create candidate profiles and generate scores to evaluate candidates against certain criteria; to facilitate the matching of candidates with potential employment opportunities; to suggest other roles to you or to the employer to which you applied; to reach out to you about job or educational opportunities you may not have considered; to set up an account for you on our career navigator platform; to carry out our obligations under applicable law; to confirm your identity; to facilitate reimbursements; for personnel and human resources management; for operations management; for security management; for legal and regulatory compliance; to create anonymous and de-identified data; and for purposes that are consistent with, related to, and/or ancillary to the purposes and uses described.

CCPA Categories: Identifiers; Categories Described in the Customer Records Statute; Professional or Employment-related Information; Education Information; Sensitive Personal Information (where voluntarily provided); Internet or Other Electronic Network Activity Information

Human Resources Data

When our employer customers use our services, we receive and process HR Data from those customers, which may include payroll, scheduling, wage, shifts worked, role, generalized location, and manager information. We may also receive protected class data from our employer customers.  Where you opt-in, we will associate that data with your Account Information.

We process HR Data to operate our Platform and business; to provide, optimize, administer, and improve our Platform and services; to create and manage your account; to facilitate the matching of candidates with potential employment and educational opportunities; to generate scores and assessments; to monitor our models for bias and ensure we are reducing bias; to provide services to you and our customers; to ensure compliance with applicable anti-discrimination laws; to create anonymous and de-identified data; and for purposes that are consistent with, related to, and/or ancillary to the purposes and uses described.

CCPA Categories: Identifiers; Categories Described in the Customer Records Statute; Professional or Employment-related Information; Sensitive Personal Information

Cookies and Similar Technologies

We use cookies and use similar technologies as described in the “Cookies and Similar Technologies” section of this Policy. If you choose to disable cookies and similar technologies, some areas and features of the Platform may not work properly.

We process Cookies and Similar Technologies to operate our Platform and business; to provide, optimize, administer, and improve our Platform and services; to register your interest in our services; to manage our relationships with you; to communicate with you; to serve you the content and functionality you request; to ensure the privacy and security of our Platform and services; to maintain our databases and back-ups; to enhance your experience; to determine user interests; to make suggestions and recommendations to you about services that may be of interest to you; to develop new products and services; for usage analytics purposes; to verify your identity and information; to detect fraud and prevent loss; for market research; and to perform statistical, demographic, and marketing analyses.

CCPA Categories: Identifiers; Internet or Other Electronic Network Activity Information

Usage Information

When you visit the Platform, we automatically collect information from your browser and your device, including the date and time of your visit, data about which pages you visit, data about the length of time you spend on pages within the Platform, which website linked you to our Platform, search terms that you’ve used to find the Platform, and your Internet Protocol (IP) address, location, device identifier, device type, operating system, language preferences, time zone setting, browser type and version, and browser plug-in types and versions. In addition, when you use Arena’s Platform, we may collect certain information related to how you interact with our questionnaires and interviews, such as the timing of questions or whether you change your answer to a question.

We process Usage Information to operate our Platform and business; to provide, optimize, administer, and improve our Platform and services; to register your interest in our services; to manage our relationships with you; to communicate with you; to serve you the content and functionality you request; to ensure the privacy and security of our Platform and services; to maintain our databases and back-ups; to enhance your experience; to determine user interests; to make suggestions and recommendations to you about services that may be of interest to you; to develop new products and services; for usage analytics purposes; to verify your identity and information; to detect fraud and prevent loss; for market research; and to perform statistical, demographic, and marketing analyses.

CCPA Categories: Identifiers; Internet or Other Electronic Network Activity Information; Geolocation Data

How Do We Collect Personal Information? We collect information (including personally identifiable information) when you visit the Platform, when you provide it to us, when you communicate with us, when you interact with the Platform (including through agentic interviews and other interactive features), through the services that we provide or have previously provided to employers, and when you give us your permission. We may combine personal information we receive from you with information from other sources, such as public sources (i.e., government agencies, public records, social media), and, with your consent, with information from your employer. Personal information can be received in any manner, including in-person discussions, telephone conversations, and electronic or other written communications. We may also observe or infer it from the information you provide to us and/or the way you interact with us.

Is Personal Information Required? You may choose not to provide us with personal information, but you will not be able to access portions of the Platform or our services that require personal information.  By nature, Arena’s ability to evaluate your candidacy for certain employment or educational opportunities depends on your provision of data to us.  The more information we have, the better we are able to match you with opportunities that are right for you.

How Do We Share Personal Information? Where permitted by applicable law, we disclose the information described above in the following contexts. We will only disclose your personal information where, when required by law, the recipient has provided written assurances that it will protect any personal information disclosed to it in accordance with applicable law.

Affiliates

We share personal information with our subsidiaries and affiliates and with their respective officers, directors, employees, and agents.

Corporate Transactions

We will disclose your information in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of our company or some or all of our assets or businesses. If our business (or any component of it) is acquired by or merged with another company, your information may be transferred to the new owners.

Disclosures with Your Consent or at Your Direction

We will disclose your information to fulfill the purposes for which it was collected, the purposes for which you provided it, and the purposes disclosed to you when you provided the information. 

We may also ask if you would like us to share your information with third parties who are not described elsewhere in this Policy. We will only disclose your personal information in this context with your consent.

We will also share your information with those third parties to whom you direct. In particular, if you opt-in to such sharing, we will share your information with third-parties with open educational or employment opportunities.

Legal Obligations and Rights

We will, to the extent permitted by law, disclose personal information in response to subpoenas, warrants, court orders, and other legal process, and to comply with relevant laws. We also share information in order to establish and exercise our legal rights, to pursue claims, to defend against legal claims, and to investigate, prevent, and take action regarding possible illegal activities, suspected fraud, safety of person or property, and/or violations of contract. 

Service Providers and Advisors

We share personal information with our and our affiliates’ contractors, service providers, insurers, debt collectors, and professional advisors (including attorneys, accountants, consultants, and auditors) that need access to the information to provide services on our behalf or perform functions for us.

Among other things, the recipients help us administer the Platform, support our provision of services, send communications, store data and assist with other legitimate purposes permitted by law.

Digital Marketing and Business Vendors

We share information, including your Usage Information, with certain vendors for purposes of providing analytics and better engaging with your preferences.

Business Partners and Arena Customers

Where applicable for a particular service or engagement, we will, to the extent permitted by law, share your personal information with our business partners for purposes of collaborating and fulfilling our agreements with those businesses. These business partners have their own privacy statements that set out the manner in which they will collect, use, and disclose personal information. We encourage you to review each business partner’s privacy statement before signing on with them.

Where requested, we also share your personal information with Arena employer customers to present job opportunities that may be available with those employers. A minority of our employers customers ask us not to do this with respect to their applicant data; if you wish to opt out of this type of sharing, please contact us using the methods described in the “Contact Us” section of this Policy.

Deidentified or Aggregated Data

We may share aggregated information and information that does not identify any specific individual, such as groupings of demographic data and preferences. By way of example, this information is shared for research, education, and marketing purposes.

Other Processing Activities. We will also process personal information when necessary for the following:

We will process your personal information in connection with any of the purposes and uses described in this Policy on one or more of the following legal grounds:

Automated Decision-Making and Profiling. We use personal information to create profiles based on information we collect from you and your interactions with our platform, including by generating scores to evaluate candidates against certain criteria. These profiles and scores may be used to facilitate the matching of candidates with potential employment opportunities. We do not use automated processing as the sole basis for making decisions that produce legal or similarly significant effects on individuals without human review. Depending on where you reside, you may have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you, such as decisions related to employment. To exercise this right, please contact us using the methods described in the “Contact Us” section of this Policy or submit a request via our online submission form.

Cookies and Similar Technologies

What are first and third-party cookies? A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” cookie). “Session” cookies are temporarily stored on your device and remain there until they expire at the end of your browsing session. “Persistent” cookies remain stored on your device until they expire or are deleted by you. Local shared objects (or “Flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the website you are visiting, and they can only be read by that site. Third-party cookies are set by a party other than that website.

What are “similar technologies”? In addition to cookies, there are other data collection technologies, such as Internet tags, web beacons, pixels (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as you navigate through and interact with a website. For example, web beacons are tiny graphics with unique identifiers that are used to understand browsing activity. UTM codes are strings that can appear in a URL when you move from one web page or website to another. The string can represent information about your browsing, such as which advertisement, page, or publisher sent you to the receiving website.

What cookies and similar technologies are in use on the Platform and why do we use them?

We use the following cookies and similar technologies on the Platform: (1) strictly necessary first-party cookies that maintain your session and protect our forms from misuse; (2) Google Analytics cookies (_ga and _ga_*), which collect aggregate information about how visitors use the Website so we can improve it; (3) Google reCAPTCHA, which helps us distinguish people from automated bots when you submit a form; and (4) cookies and local storage set by our video hosting provider, Bunny.net, when you view embedded video, which deliver the video and remember your player preferences. Some third-party content, such as scripts loaded from content delivery networks, may also record your IP address when it is retrieved. We do not use advertising or cross-site tracking cookies.

Other third-party technologies. Some third parties may use data collection technologies to collect information about you when you browse the Internet. We do not control these third parties’ technologies or how they may be used. If you have questions about targeted content, you should contact the responsible party directly or consult their privacy policies.

Choices about cookies and similar technologies. Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being stored. These settings may affect your enjoyment of the Platform’s functionality. Adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, you should review your web browser settings after you have changed your cookie settings.

HOW LONG DO WE KEEP YOUR INFORMATION?

We will keep your information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to operate our business, and to enforce our agreements.

We take reasonable steps to delete the personal information we collect when (1) we have a legal obligation to do so, (2) we no longer have a purpose for retaining the information, and (3) if you ask us to delete your information, unless we determine that doing so would violate our existing, legitimate legal, regulatory, dispute resolution, contractual, or similar obligations. We may also decide to delete your personal information if we believe it is incomplete, inaccurate, or that our continued storage of your personal information is contrary to our legal obligations or business objectives. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.

We may retain and use anonymous, de-identified, or aggregated information for as long as is permitted under applicable law.

We are required by law to maintain records of certain requests submitted under applicable privacy laws (for example, the CCPA) and how we responded to such requests for at least 24 months. We only use this information for recordkeeping purposes. For more information, please contact us via the “Contact Us” details at the end of this Policy.


HOW DO WE PROTECT YOUR INFORMATION?
We have adopted security measures designed to protect the personal information under our control. From time to time, we review our security procedures to consider appropriate new technologies and methods.

But, no security system is perfect, and no data transmission is 100% secure. Although we strive to protect personal information, we cannot guarantee or warrant the security of any information transmitted to or from the Platform or services. Your use of the Platform is at your own risk. We cannot guarantee that your data will remain secure in all circumstances.

If a data breach compromises your personal information, we will notify you and any applicable regulator when we are required to do so by applicable law.

YOUR RIGHTS AND CHOICES

Please use the “Contact Us” details at the end of this Policy or our online submission form to exercise your rights and choices under this Policy.

Email Preferences. If you no longer wish to receive communications from us via email, you may opt-out by clicking the “unsubscribe” link at the bottom of our emails or by contacting us via the “Contact Us” details at the end of this Policy and providing your name and email address so that we may identify you in the opt-out process. Once we receive your instruction, we will promptly take corrective action.

Direct Marketing. You may contact us directly at any time to make a request to us to stop using your personal information for direct marketing purposes.

Updating Your Personal Information. Our goal is to keep your personal information accurate, current, and complete. If any of the personal information you have provided to us changes, please let us know via the “Contact Us” details at the end of this Policy. We are not responsible for any losses arising from any inaccurate, inauthentic, deficient, or incomplete personal data that you provide to us.

Complaints. If you believe your rights relating to your personal information have been violated, please contact us via the “Contact Us” details at the end of this Policy.

Individual Rights. You may have certain rights relating to your personal information under local data protection laws, and we discuss the rights provided in various jurisdictions below. We honor individuals’ rights where required under applicable law, and, depending on the applicable laws, these rights may include the right to:

All requests should be submitted via our online submission form or sent to the contact details noted in the “Contact Us” section of this Policy. Your personal information may be processed in responding to these rights.

United States

Depending on where you live in the United States, you may have certain rights relating to your personal information. We honor these rights where required under applicable law. These may include the following:

Right to Confirmation and Access. Residents of certain states have the right to confirm whether we process their personal information and to access such personal information.

Right to a Copy. Residents of certain states have the right to access their personal information, including a right to obtain a copy of the individual’s personal information in a portable and, to the extent technically feasible, readily usable format that allows the individual to transmit the data to another entity without hindrance. Residents of certain states also have the right to receive a list of specific third parties to which we have disclosed the individual’s personal information.

Right to Know. Residents of certain states have the right to request: (1) the specific pieces of personal information we have collected about you; (2) the categories of personal information we have collected about you; (3) the categories of sources from which the personal information is collected; (4) the categories of personal information about you that we have sold,  shared, or disclosed for a business purpose; (5) the categories of third parties to whom the personal information was sold, shared, or disclosed; (6) the business or commercial purpose for collecting, disclosing, selling, or sharing personal information; and (7) the categories of third parties to whom we disclose personal information. Our response will cover the 12-month period preceding our receipt of a verifiable request unless a longer period is requested by you.

Right to Delete. Residents of certain states have a right to request the erasure/deletion of certain personal information collected or maintained by us. As described herein, we will delete your personal information from our records and, as applicable, notify any service providers and contractors (as defined under applicable law) to delete your personal information from their records. However, we are not required to honor a deletion request if an exemption applies under the law.

Right to Correct. Residents of certain states have a right to correct inaccuracies in their personal information, taking into account the nature of the personal information and the purposes for which we process the personal information. We will use commercially reasonable efforts to correct the inaccurate personal information as directed by you.

Rights Regarding Sensitive Data. We only process sensitive data with your consent or where otherwise permitted by applicable law. Where you have provided consent to this processing, you may revoke your consent or opt-out of the processing of your sensitive data at any time. For residents of California, this includes your CCPA right to limit the processing of sensitive personal information to that processing permitted by the CCPA. We only use or disclose sensitive personal information for purposes permitted by the CCPA and to which the right to limit does not apply. For residents of Maryland, we only collect, share, or use Sensitive Data where strictly necessary to provide or maintain a specific product or service that you request, and we do not sell or share Sensitive Data except where permitted by law.

Right to Opt-Out. Residents of certain states have the right to direct us to stop selling, and for residents of California, sharing, your personal information to third parties and to refrain from doing so in the future. Residents of certain states also have the right to opt out of targeted advertising and profiling based on your personal information. You may submit a request to opt-out of the selling or sharing of your personal information using the Submission Process identified below (including via our online submission form) or by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). If you do not have an account with us or you are not logged into your account, the signal sent by your browser will be linked to your browser only and will not be linked to your account, as we do not have a way to associate the browser with your account. In addition, you can opt-out of certain targeted advertising by adjusting your cookie preferences via the cookies banner.

Submission Process. You may submit a request to exercise one of the above rights via email to legal@arena.io, or via our online submission form.  If a request is submitted in an incorrect manner or if it is deficient, we will either (1) treat the request as if it had been submitted via the designated manner, or (2) provide you with specific directions on how to submit the request or remedy any deficiencies, as applicable.

Verification Process. We are required to verify the identities of those who submit requests to exercise certain of the above rights. To determine whether the individual making the request is the consumer about whom we have collected information, we will verify your identity by matching the identifying information provided by you in the request to the personal information that we already maintain about you. As a part of this process, you will be required to provide your name, email address, mailing address, and/or telephone number. We will inform you if we cannot verify your identity.

Authorized Agents. Authorized agents may submit requests via the methods identified in this Policy. If you use an authorized agent to submit a request to know or a request to delete, we may require: (1) the authorized agent to provide proof that you gave the agent signed permission to submit the request; (2) you to verify your identity directly with us; and (3) you to directly confirm with us that you provided the authorized agent permission to submit the request. However, we may not require these actions with respect to confirmed guardianship, conservatorship, power of attorney, or other protective arrangement in accordance with applicable law.

Excessive Requests. If requests from a consumer are manifestly unfounded or excessive, in particular because of their repetitive character, we may either (1) charge a reasonable fee, or (2) refuse to act on the request and notify the consumer of the reason for refusing the request. If we charge a fee, the amount will be based upon the administrative costs of providing the information or communication or taking the action requested.

Non-Discrimination. You have the right not to receive discriminatory treatment by us due to your exercise of the above rights. We do not discriminate against individuals for exercising their rights under applicable law.

Appeals Process. Residents of certain states have the right to appeal a refusal to take action on a request within a reasonable time after your receipt of the decision. You may submit an appeal to a decision on your request via a toll-free telephone call to [Phone?] or by email to legal@arena.io. We will inform you of any action taken or not taken in response to the appeal, along with a written explanation of the reasons in support of the response.

Nevada

You may submit a verified request to us at legal@arena.io to request that we not make any sale (as defined under Nevada law) of any covered information (as defined under Nevada law) that we have collected or will collect about you. Please provide your name and contact information in your request, and we will respond to your request in accordance with Nevada law.

California

California residents can learn more about your rights under the CCPA below. All terms used in this section shall have the meanings given in the CCPA, when applicable.

CCPA Notice at Collection. We collect and process personal information as described in the “How We Process Personal Information” section of this Policy. The relevant CCPA categories for this information are indicated above. We may provide a separate notice at collection if we collect additional information or intend to use information for additional purposes.

Data Practices During the Last 12 Months. The disclosures below describe our data practices during the last twelve months:

No Financial Incentives. We do not offer financial incentives or any price or service difference in exchange for the retention or sale of your personal information.

Notice of Right to Opt-out of Sale/Sharing. As a California resident, you have the right to direct us to stop selling or sharing your personal information to third parties and to refrain from doing so in the future You may submit a request to opt-out of the selling or sharing of your personal information using the Submission Process identified above (including via our online submission form) or by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). If you do not have an account with us or you are not logged into your account, the signal sent by your browser will be linked to your browser only and will not be linked to your account, as we do not have a way to associate the browser with your account. In addition, you can opt-out of certain targeted advertising by adjusting your cookie preferences via the cookies banner.

Limited Use of Sensitive Personal Information. We only use or disclose sensitive personal information for purposes permitted by the CCPA and to which the right to limit does not apply.

Non-Discrimination. You have the right to not be retaliated against for exercising the rights provided by the CCPA. We do not discriminate against individuals for exercising their rights under the CCPA.

California Shine the Light. Under California Civil Code Section 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us once a calendar year information about the information we shared, if any, with other businesses for direct marketing uses. At present, we do not share your personal information with third parties for those third parties’ direct marketing purposes. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing, if any, will be included in our response. As part of the California Online Privacy Protection Act, all users of our Platform may make any changes to their information at any time by contacting us at legal@arena.io.

THIRD-PARTY SITES AND SERVICES

This Policy only applies to our Platform and services. It does not apply to any websites, applications, or services provided by third parties.

The Platform includes links to, and content from, third parties. These links are to external resources and third parties that have their own privacy policies. It may not always be clear which links are to external, third-party resources. If you click on a third-party link, you will be redirected away from the Platform. You can check the URL to confirm whether you have left the Platform.

We cannot and do not (1) guarantee the privacy or security practices of third parties or any content provided by third parties; (2) control third parties’ collection or use or your information; or (3) endorse any third-party information, products, services, applications, or websites.

Any information provided by you or collected from you by a third party will be governed by that party’s privacy policy and terms of use. You should review their privacy policy and terms of use carefully. 

CHILDREN

Our Platform and services are not directed to children under the age of 18, and we do not knowingly collect information from children under the age of 18. No one under the age of 18 may access, browse, or use the Platform or provide any information to us. If we learn that we have collected or received personal information from a child under the age of 18 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and to delete it. If you believe we have received information from a child under the age of 18, please contact us using the “Contact Us” details at the end of this Policy.

For more information about the Children’s Online Privacy Protection Act, please visit the Federal Trade Commission’s website.

UPDATES AND CHANGES

We may update this Policy from time to time. If we change this Policy, we will post the revised version on our Platform. Any changes, updates, and modifications will be effective immediately upon posting. If we make material changes, we may also notify you through a notice on the Platform’s homepage and/or we may send you an email regarding the updates.

You should read this Policy carefully before using the Platform, and you should review it from time to time so that you are aware of its current terms. Your continued use of the Platform after the “Last Updated” date will constitute your acceptance of and agreement to any changes and to our collection, use, and sharing of your information according to the then-current Policy. If you do not agree with this Policy, you should not use the Platform.

CONTACT US

If you have any questions or concerns, wish to exercise your rights, or want to submit a complaint, please contact us using the information below, and we will do our best to assist you.

In Writing: Arena Analytics Inc., 1300 Thames Street, Baltimore, MD 21231

By Email: legal@arena.io