A major nationwide senior living provider was experiencing many of the workforce challenges that are common across the industry today. While their previous efforts had reduced turnover, the impact had fallen short of their goals. Their senior leadership team was looking for innovative, data-driven ways to tackle these challenges, which brought them to Arena.
They ran a pilot in specific facilities and roles. Within 4 months, they observed overall employee turnover for recommended applicants was 28% lower than for non-recommended hires—which justified a broader nationwide deployment across the organization.